Two weeks ago, my carry on worked perfectly. But last week the detachable wheels stopped rotating smoothly, when I tried to glide my carry on. The wheels budge JUST A TAD when you push them hard, but it should be EFFORT LESS! Here are two pictures.
I see nothing jammed in the wheels. I ventilated wheels with my hairdryer. I hosed water into wheels. But nothing fell out. Wheels are still stiff! Why?
I bought this carry on for $350 USD. I can't afford buy new one. I contacted manufacturer to no avail. It is out of warranty. They replied they don't stock these wheels anymore, and replacing the wheels is costlier.